Insights

 

Learn more about vulnerable customers, the value of the purple £ and Key UK disability statistics:

What is a Vulnerable Customer

  • Ofcomconsumer vulnerability (Defining the vulnerable customer in telecommunications)

  • FCA - Occasional Paper No.8 (A discussion paper outlining what the notion of a vulnerable customer is and how the provision of financial services needs greater flexibility.)

 

BBC

 

Department for Work and Pensions

 

Visit Britain

Charity Insights Links

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