CONTACT US

Insights
Learn more about vulnerable customers, the value of the purple £ and Key UK disability statistics:
What is a Vulnerable Customer
-
Ofcom – consumer vulnerability (Defining the vulnerable customer in telecommunications)
-
FCA - Occasional Paper No.8 (A discussion paper outlining what the notion of a vulnerable customer is and how the provision of financial services needs greater flexibility.)
BBC
Department for Work and Pensions
Visit Britain
-
The Purple Pound Volume and Value of Accessible Tourism in England
-
At your service - Your business case and guide to improving accessibility for customers
Charity Insights Links